Contacting the School
Communication by email or phone is the preferred method:
- Emails directly to the IMP teacher/ensemble conductor/s are by far the best way to get a message to a teacher promptly and should be used for the majority of everyday communication.
- The IMP also has a mobile phone that can be used for contact regarding absence from Extension Ensembles and for trips, tours and excursions. The number is 0431 849 009
Teachers want to respond to parent queries at the earliest opportunity and will do their best to do so, however, the majority of teachers’ time is taken up teaching and preparing for lessons. Teachers’ responsibilities extend beyond the classroom, and they may be unable to respond to you on the day a query is made. We have also agreed with staff that there is no expectation to respond to queries during their personal/family time.
Telephone
Please use the IMP office number (02 6142 0477) to leave a message for a teacher to contact you:
- IMP staff will relay messages to teachers as soon as possible.
- If a call is urgent, please inform the staff member on the phone who will attempt to find a senior member of the IMP staff to speak to you.
- We will try to respond to you within three working days, if not sooner.
- Please note, lessons will never be interrupted for teachers to take calls.
Please use staff email addresses if you need to contact staff directly:
- Teachers are not in a position to check emails consistently throughout the day and the school does not expect work email to be checked during a teacher’s personal time.
- We aim to respond to you as soon as possible and within three working days. Part-time staff may take longer to reply.